Terms & Conditions

Introduction

These Terms and Conditions ("Terms") govern your access to and use of the My Overtime website, calculator, intake portal, and related tools (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms. The Platform is operated by SDM Group Pty Ltd (ABN: 54 121 107 999) of Sydney, New South Wales, Australia, trading as AusDeliver ("My Overtime", "we", "us", "our"). My Overtime is an information and self-service tool that helps Australian employees consider whether they may have an unpaid overtime, penalty rate, allowance, or lost-earnings issue, including while on light duties or workers compensation.

1. Agreement to Terms

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform. These Terms constitute a legally binding agreement between you and My Overtime.

2. Description of Service

My Overtime provides general information and self-service tools, including:

• An eligibility checker and unpaid entitlement calculator
• An assistance intake portal to capture your employment and payment details
• Indicative estimates, evidence-strength indicators, and downloadable summary reports
• General guidance about overtime, penalty rates, allowances, and lost earnings during workers compensation or light duties

Important: My Overtime is an information service and self-service tool. It is not a law firm, does not provide legal advice, and does not lodge claims on your behalf. Outputs are estimates only and should not be relied on as a final determination of your entitlements.

3. Eligibility and Registration

To use the Platform, you must:

• Be at least 18 years of age and able to enter into a legally binding agreement
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us promptly of any unauthorised account access

You are responsible for all activity that occurs under your account, and you confirm that information you submit does not breach any third-party rights or confidentiality obligations.

4. Permitted and Prohibited Use

4.1 Permitted Use

• Using the eligibility checker, calculator, and intake portal for your own situation
• Accessing your dashboard, estimates, and any reports you have purchased
• Managing your account settings and preferences
• Contacting our support team

4.2 Prohibited Use

• Submitting false, misleading, or fraudulent information
• Misrepresenting your identity or authority to act for another person
• Transmitting harmful, abusive, threatening, or discriminatory content
• Interfering with the security, integrity, or functionality of the Platform
• Using automated means to access the Platform without permission
• Reselling, redistributing, or commercialising access to the Platform or its reports

We may investigate and act on any suspected prohibited use.

5. User Responsibilities

• Use the Platform lawfully and in accordance with these Terms
• Provide accurate information and keep it up to date
• Verify your entitlements with authoritative sources before acting on any estimate
• Not engage in fraudulent, misleading, or harmful conduct
• Not attempt to circumvent Platform features, limits, or security measures

6. Fees, Plans and Billing

My Overtime offers both free and paid options:

• Free tools: the eligibility checker, calculator, and intake portal
• Paid reports: Basic Report, Payment Review Toolkit, and Premium tiers as shown on our pricing page

By purchasing a paid report you authorise us (and our payment processor) to charge your nominated payment method for the amount displayed at checkout. Fees are in Australian dollars unless otherwise stated. We may change pricing at any time; changes will not affect purchases already completed.

7. Consumer Guarantees

Nothing in these Terms excludes, restricts, or modifies any rights or guarantees you have under the Australian Consumer Law that cannot lawfully be excluded. Other than those non-excludable rights, the Platform is provided "as is" and we do not warrant uninterrupted, error-free, or always-available service.

9. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any loss arising from inaccuracies in estimates, reports, or general guidance
• We do not guarantee the quality, completeness, or accuracy of any output generated by the Platform
• We are not responsible for service availability, downtime, or third-party outages
• Our total aggregate liability to you is limited to the fees you have paid to us in the 12 months preceding the claim
• We are not liable for indirect, consequential, special, or incidental loss or damage

10. Indemnification

You agree to indemnify and hold harmless My Overtime and its operators, officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Platform, your breach of these Terms, your infringement of any third-party right, or any information you submit through the Platform.

11. Intellectual Property

All intellectual property rights in the Platform — including software, designs, logos, trademarks, calculators, templates, copy, and reports — are owned by or licensed to My Overtime.

• You are granted a limited, non-exclusive, non-transferable licence to use the Platform for its intended purpose.
• You must not copy, reproduce, modify, distribute, or commercially exploit any part of the Platform without our prior written consent.
• Information you enter (such as your employment details and notes) remains your information; you grant us a licence to use it to operate the Platform and provide your reports.

12. Termination

We may suspend or terminate your account at any time if we reasonably believe you have breached these Terms or misused the Platform. You may close your account at any time. Upon termination, your right to use the Platform ceases immediately, subject to clauses that by their nature survive termination (including disclaimers, limitation of liability, and indemnities).

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of New South Wales, Australia. The parties agree to attempt to resolve any dispute through good-faith negotiation before commencing legal proceedings. Nothing in this clause prevents a party from seeking urgent injunctive or statutory relief.

14. Changes to Terms

We may modify these Terms at any time by posting the revised version on the Platform. Material changes will be notified by email or in-Platform notice. Your continued use of the Platform after changes are posted constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact

Questions about these Terms can be sent through our Contact page.